Industry-awarded AI Agents

Turning customer conversations into trust, into outcomes.

Autonomous, multichannel AI agents that engage your entire customer base across the lifecycle — acquisition, retention, reactivation, and support. Built for high-volume, regulated businesses.

Industry Awarded AI Implementation Team

InsightPlay receiving the SBC Americas 2026 award

SBC Americas · 2026

Trusted by leading brands · Backed by world-class ecosystems

Codere
Stake
WinPot
BetPro
StarPlay
Approvely
BetSala
EstelarBet
JugaBet
Codere
Stake
WinPot
BetPro
StarPlay
Approvely
BetSala
EstelarBet
JugaBet
NVIDIA Inception
Google for Startups
Vonage STARTUP Program
ProChile
NVIDIA Inception
Google for Startups
Vonage STARTUP Program
ProChile

One agent, the whole lifecycle

White-glove customer engagement — for every customer, not just your VIPs.

Acquisition

Greet, qualify, convert

Greet, qualify, and convert new customers with personalized, on-brand conversations.

Retention

Grow lifetime value

Proactive check-ins and offers that keep customers active and grow lifetime value.

Reactivation

Win back dormant users

Win back dormant customers with timely, relevant outreach.

Support

24/7 resolution

Resolve queries instantly, 24/7, with full context and smart escalation to humans.

Insights

Every conversation is structured into business intelligence — transcripts, predictions, and signals fed back to your stack.

One agent. Every channel. Full memory.

A conversation that starts on chat continues seamlessly on a call — same agent, same context.

Voice
WhatsApp
Telegram
SMS
Orchestration + Memory

End-to-end, not a tool

Everything it takes to make agentic AI actually work.

Align

Discovery & alignment

We map your customer lifecycle and find the early wins.

Deploy

Award-winning agents on your data

Live fast — no integration required to start.

Operate

We run it day to day

Time-sensitive campaigns and continuous agent training.

Start with no integration — scale with integrations as confidence grows.

Most vendors give you the agent. We give you the outcome.

Proof, not promises

Central control, real analytics, outcomes our partners can measure.

app.insightplay.ai / performance
InsightPlay agent performance hub screenshot
01
4–0%
Reactivation uplift
02
3–0×
Return on investment
03
+18–0%
Lead-to-conversion
04
<0s
Avg. response time, 24/7

Proven in gaming. Already live beyond it — automotive.

Representative ranges across partner deployments.